Flight delays: how we make sure your driver is there

A delayed flight is the most common reason a traveller arrives to find nobody waiting. A driver booked for a fixed hour may already be on another job.

Our solution

• You add your flight number at booking.
• We follow the flight and adjust the pick-up to the real landing time.
• Free waiting starts after landing, not at the booked hour.
• There is no extra charge for a delay.

If your flight is cancelled or rerouted, write to us and we will move or refund the booking under our policy.