专栏 · 挑战与解决方案
Flight delays: how we make sure your driver is there
Why delays break ground transport plans, and how flight tracking fixes it.
阅读约 4 分钟
A delayed flight is the most common reason a traveller arrives to find nobody waiting. A driver booked for a fixed hour may already be on another job.
Our solution
- You add your flight number at booking.
- We follow the flight and adjust the pick-up to the real landing time.
- Free waiting starts after landing, not at the booked hour.
- There is no extra charge for a delay.
If your flight is cancelled or rerouted, write to us and we will move or refund the booking under our policy.